Shipping & returns

At Colorful Planet, we’re committed to delivering your party essentials quickly and reliably, wherever you are.

1. Domestic Shipping

• Orders are processed within 1–2 business days
• Standard delivery: 2–5 business days
• Shipping costs calculated at checkout
  

2. International Shipping

• We ship worldwide
• Charges calculated at checkout (based on destination & order size)
• Customs/duties may apply depending on your country (not included in product prices)
• Delivery time varies by location and customs processing
  

3. Order Tracking

Once your order ships, you’ll receive an email with tracking details.

4. Return Policy

We want you to love your purchase. If not, eligible items can be returned:

• Returns accepted within 7 days of delivery
• Items must be unused, in original condition, and with packaging intact
• Final-sale & custom items are not returnable
  

How to Return:
Email support@colorfulplanet.com with your order number and reason. Our team will guide you.

• Return shipping costs: Customer’s responsibility (unless item is faulty or incorrect)
• Refunds are processed to your original payment method within 7–10 business days after inspection
  

5. Need Help?